Capercaillie offers a secure online ordering system. Your sensitive payment information is encrypted during transfer over the internet and when stored on our system. It is then deleted as soon as we have processed your order. If you would prefer to arrange payment via fax or telephone, please complete and submit your order as normal (without your credit card details) and we will contact you personally when we receive your order.

For wine

1. Go to 'The Wines' page

2. Select wines of your choice by adding them to your shopping cart

3. When all wines have been selected, choose the 'go to checkout' button where you will be able to review your order and be asked to enter your contact, delivery and payment details.

For merchandise

1. Go to the 'Gallery' page

2. Select merchandise of your choice by adding them to your shopping cart

3. When everything has been selected, choose the 'go to checkout' button where you will be able to review your order and be asked to enter your contact, delivery and payment details.

- Purchasers of wine MUST be 18 years or older. Date of birth is required for all liquor purchasers.

- Delivery must be to where an adult (18 years +) can sign for delivery.

- We accept no responsibility for wine left unsigned at your request.

- When no-one is available to sign for delivery, Australia Post will leave a card for you to collect the wine from your local Post Office.

- Freight costs will be added to your order according to our current Wine Freight Costs.

- Ordering is the same as per the above instructions, however, you should enter your clan membership number and password to receive the members prices and free freight charges.

- Please notify change of address via the Contact Page

Export orders are exempt from Australian Government taxes, however, any duty or taxes applicable in the country of destination are payable by the customer.

We can send wine to most overseas destinations although there are some exceptions.

Door to door air freight can be arranged to most destinations. Freight charges include pick up from the winery, packaging in unbreakable cartons, all export documentation, air freight to destination, customs clearance and delivery to your address.

Examples of freight charges in Australian Dollars.

Destination	1-12 bottles	13-18 bottles	19-24 bottles	25-30 bottles
UK	272	293	372	407
Western Europe	295	323	351	416
Japan	292	334	383	426
New Zealand	225	286	296	325
USA*	405	512	580	668

* Not all states in America allow personal import of wine, and some restrict quantities and volumes allowed. Please check with Capercaillie for information pertaining to your destination. Customers in the USA must provide their social security number and sign a power of attorney form. This gives the freight company (BAX Global) rights to act as the customer's import broker. USA Customs and tax calculations will also be collected by BAX on behalf of the US government.

Most shipments will be delivered approximately 10 days from dispatch from the winery.

Sea freight can only be arranged to our customs agent in London at a flat freight rate of $65 AUD per carton. This usually takes up to 3 months and does not include Duty and VAT payable on arrival. All wine must be collected from the agent's premises at Heathrow Airport by the consignee or by a carrier arranged by that person.

To receive an exact quote, please contact us at capercaillie@hunterlink.net.au with your order and address details.